Shipping Policy
Shipping Policy
Last updated: June 25, 2026 | Anist Ventures Private Limited
1. Order Processing Time
All orders are processed within 1–2 business days (Monday–Saturday, excluding public holidays) after payment confirmation.
2. Shipping Partners
We ship pan-India using Shiprocket, Delhivery, Ekart, Xpressbees, and India Post. Carrier is assigned automatically based on your pincode.
3. Delivery Timelines
| Zone | Estimated Delivery |
|---|---|
| Metro Cities | 2–4 business days |
| Tier-2 Cities | 3–5 business days |
| Tier-3 & Rural Areas | 5–8 business days |
| Northeast & Remote Pincodes | 7–12 business days |
4. Shipping Charges
- Free shipping on all prepaid orders above ₹499
- ₹49 flat shipping on prepaid orders below ₹499
- ₹79 COD handling charge on all Cash on Delivery orders
5. Order Tracking
Once shipped, you will receive an SMS/email with your AWB tracking number. Track your order at anistachio.com/pages/track-order.
6. Undelivered Packages
If a package is returned due to incorrect address or failed delivery, re-delivery charges may apply. We are not responsible for delays caused by incorrect addresses at checkout.
7. Damaged in Transit
If your order arrives damaged, photograph the package within 24 hours and email anistachio@gmail.com with your order number. We will arrange a replacement at no extra cost.
8. Contact
Email: anistachio@gmail.com | Response time: 24 business hours.